We proudly stand behind the quality of our algae tabs and offer a 30-day money-back guarantee for unopened bags of Bits®.
We proudly stand behind the quality of our algae tabs. But since our Bits are food, we are not allowed to accept returns if the packaging is open. If the packaging is intact, or if you are returning something other than our Bits, we will gladly accept returns for 30 days from the order date. Since we cannot refund any opened bags of Bits, we encourage you to try single servings of our Bits first.
So, as long as the bag of Bits is unopened, we will gladly provide you with a full refund within 30 calendar days of the order date. Your refund will be for the original purchase price, minus the shipping and handling charges and payment processing fees.
If we have processed your order incorrectly or shipped you a defective item, we will gladly take back that item and issue you a full refund. The refund will be for the purchase price, sales tax, original shipping, and return shipping costs and we will take whatever corrective action you request on your return form. Please contact us within 48 hours of the wrong items being received at firstname.lastname@example.org.